Colonial Williamsburg Tours


Colonial Williamsburg Regional Visitor Center

A Special Welcome to Guests with Disabilities

We recognize that 18th-century architecture may present difficulties for those with physical impairments. Discounted Colonial Williamsburg Single-day tickets are available at on-site ticketing centers. Interpreters in the Historic Area will be glad to provide directions to accessible areas, and we are prepared to make special accommodations, including special parking arrangements. Our Visitor Center, hotels, restaurants, and shops are largely accessible. (See the attached PDF.)

Service animals are permitted in all buildings.

If you have special needs, please let us know by contacting
The Visitor Center Administrative Office
Colonial Williamsburg Visitor Center
101A Visitor Center Drive
Williamsburg, Virginia 23185
(757) 220-7205

  • The Story of a Patriot

    Guests with Visual Impairments

    Guests with visual impairments may make use of the headset soundtrack that describes the on-screen action in the historic film Williamsburg—The Story of a Patriot. Ask the usher for assistance in setting up the headset.

    Guests with Hearing Impairments

    Closed-captioned televisions are available at the Williamsburg Inn, Williamsburg Lodge, Williamsburg Woodlands Hotel & Suites, and Governor’s Inn. Battery-operated strobe light fire alarms, TDD machines, amplifier handsets, and shake-awake alarm clocks are available at all hotel front desks.

    A printed synopsis of the orientation film Williamsburg—The Story of a Patriot is available at the Visitor Center, as are headsets with adjustable volume control. The East Theater has a rear-screen projection system that allows guests to see a captioned version of the film. Please ask the usher for assistance.

    Headsets with adjustable volume control are also available for programs in the Hennage Auditorium of the DeWitt Wallace Decorative Arts Museum, the Kimball Theatre, and the Virginia Room of the Williamsburg Lodge.

    Upon request, Colonial Williamsburg will contract with a signing interpreter to accompany hearing-impaired guests through the Revolutionary City. Requests for this service must be made at least two weeks in advance through the Visitor Center Administrative Office at (757) 220-7205.

  • Accessibility

    Guests with Limited Mobility

    Folding wheelchairs are available at the Visitor Center and may be rented on a first-come, first-served basis. No motorized chairs are available.

    Guests with wheelchairs will find the streets, most gardens, and outdoor activities in the Historic Area accessible. While ramps and wheelchair lifts are available at selected exhibitions, many of the historic buildings require at least a few steps.

    Most buildings in the Historic Area have entrance steps, but most interior doorways are wide enough to accommodate a wheelchair. Many of the exhibition buildings have second floors that are interpreted, and stairs are often steep and narrow. Photographic interpretations of many exhibition buildings are available upon request. Colonial Williamsburg’s shuttle buses are wheelchair accessible.

  • Wheelchair-accessible Restroom Locations

    Colonial Williamsburg Regional Visitor Center
    Williamsburg Lodge
    Merchants Square Ticket Office
    The Art Museums of Colonial Williamsburg
    Bassett Hall Reception Center

    Adjacent to the Magazine on Francis Street
    Between the Capitol and Waller Street
    On Botetourt Street between Duke of Gloucester St. and
    Nicholson St.
    On the Palace grounds

    The King’s Arms Purdie Kitchen, Shields, and Chowning’s taverns have ramps and ADA accessible restrooms.

  • Cry Witch

    Touring the Revolutionary City

    Please consult the individual descriptions of Colonial Williamsburg’s Historic Buildings, restaurants, hotels, shops, and other facilities when planning your visit. Most Colonial Evening Performances take place in the historic buildings. Please check accessibility before purchasing separate tickets for these performances and other special events.

  • Anderson Blacksmith Shop and Public Armoury

    Accessibility for Historic Buildings and Trades Shops

    Most of the exhibition gardens in the Historic Area are accessible to guests with disabilities. Paths are of brick, marl, or gravel, and sidewalks are of brick.

    When visiting a trade shop not accessible to wheelchairs, please request assistance from the interpreter. Historic trade interpretations can often be done outside the shops at the guest’s request.

    Benches, water fountains, and cold drink vending machines are located at intervals throughout the Revolutionary City. Please refer to the map in “Colonial Williamsburg This Week” for exact locations.

  • The Art Museums of Colonial Williamsburg

    Getting Around the Art Museums of Colonial Williamsburg

    Guests with limited mobility will also find the Art Museums of Colonial Williamsburg welcoming and accommodating. Some wheelchairs are available for use at the DeWitt Wallace Decorative Arts Museum and the Abby Aldrich Rockefeller Folk Art Museum in addition to those located at the Visitor Center. Motorized wheelchairs are permitted, and there is an outdoor ramp for easy access as well as several elevators inside. Hearing assistance is also offered in the Hennage Auditorium.